Shipping policy
Evolv Shop ships orders worldwide from our fulfillment network. Orders are typically processed within one business day after payment is confirmed. Once your order has shipped, standard delivery times are usually between 5 and 8 business days depending on the destination and shipping method selected at checkout. Processing and delivery times may be longer during peak seasons or promotional events.
Shipping methods & tracking
We use a range of trusted carriers and will select the best option for your order based on cost and delivery speed. When your order ships, you will receive a shipping confirmation email with a tracking number so you can follow your package until delivery. If you do not receive a tracking number within 3 business days after placing your order, please contact us at evolvshop01@gmail.com.
Shipping costs
Shipping costs are calculated at checkout based on the shipping method, package weight, and delivery address. Promotions or free-shipping offers (when available) will be applied according to the terms of that promotion.
Customs, duties and taxes
For international orders, customs fees, import duties, taxes or other charges levied by the destination country are not included in the item price or shipping cost and are the responsibility of the recipient. We have no control over these charges and cannot predict their amount. Please contact your local customs office for more information.
Delayed, lost or damaged shipments
If tracking shows a delay, or if you believe your order is lost, please contact us at evolvshop01@gmail.com with your order number and a brief description of the issue. If an item arrives damaged, inspect the package and contents immediately and contact us within 7 days so we can evaluate the issue and assist with a resolution.
Address changes and undeliverable packages
Please review your shipping address carefully before completing your order. If you need to change your shipping address after placing an order, contact us as soon as possible at evolvshop01@gmail.com. We cannot guarantee address changes after an order has entered the shipping process. Packages returned to sender due to an incorrect or incomplete address, refusal, or inability to deliver may incur additional shipping and handling charges for reshipment.
International restrictions
Some products may be restricted or prohibited in certain countries. It is your responsibility to check local laws and regulations prior to ordering. Orders that cannot be delivered due to legal restrictions will be handled in accordance with our refund policy.
Returns and exchanges
For information about returns, refunds or exchanges, please consult our Return & Refund Policy. If you have questions about whether an item is eligible for return or exchange, contact us at evolvshop01@gmail.com.
Contact
If you have any questions about shipping, estimated delivery times, or tracking, please contact Evolv Shop at evolvshop01@gmail.com. Our website is evolvboost.com for general reference and ordering.